Worldwide Services...
AES CHEMUNEX has successfully met the needs of more than 15,000
customers worldwide with its innovative equipment and an effective
and smooth-running organization dedicated to satisfying every
customer throughout the world.
The company’s dedication to customer support is exemplified by its
corporate Training Center at AES CHEMUNEX headquarters. The center
is staffed by high-level specialists in microbiology, rapid methods,
software and automation ready to assist customers with any need.
Assistance from the headquarters is also available through a technical
hotline and through remote training capabilities. Validation assistance
for IQ, OQ and PQ is also provided. Service and technical advice is also
available from subsidiaries and authorized distributors
...Committed to Customer Satisfaction
From the earliest days at AES CHEMUNEX, quality has gone beyond
product specifications, to encompass organization-wide policies
and objectives. Each process and procedure is clearly defined, from
design to production and logistics. Meeting customer expectations
and continuous improvement at the core of all objectives. Thus, the
company’s Quality Assurance system is ISO 9001:2000 certified.
